Terms & Conditions
Last updated: September 2026
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Welcome to the website and online store of Tumelo Mamabolo. By purchasing an artwork or using this website, you agree to the terms outlined below. These terms are intended to provide clarity around the purchase, delivery, ownership, and use of artworks purchased through this website.
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1. Artwork & Availability
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All artworks displayed on this website are created by Tumelo Mamabolo unless otherwise stated.
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Artworks may be sold as one-of-one prints or exist as part of a limited print series. The edition size and relevant edition information will be clearly stated in the artwork details and, upon purchase, on the Certificate of Authenticity (COA). For one-of-one prints: once that edition has been sold, the artwork will not be reproduced or offered for sale again, unless the work has been explicitly identified as part of a limited print series or edition.Â
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Each artwork is offered subject to availability. An artwork is considered sold once payment has been received and confirmed.
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Colours may appear slightly different depending on the buyer's screen, device, or display settings. Artwork dimensions, materials, and other specifications are provided as accurately as possible.
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2. Payment
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All prices displayed on the website are in South African Rand (ZAR) unless otherwise stated.
Payment must be received in full before an artwork is prepared for dispatch. Accepted payment methods will be indicated at checkout.
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For international purchases, banks and payment providers may apply currency-conversion fees or other transaction charges. The buyer is responsible for any such charges.
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Where applicable, customs duties, import taxes, VAT, or other charges imposed by the destination country are the responsibility of the buyer and are not included in the artwork price or shipping cost unless explicitly stated.
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3. Shipping & Delivery
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Each artwork will be carefully packaged using appropriate protective materials to minimise the risk of damage during transit.
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Shipping costs and estimated delivery times will be communicated at checkout or prior to purchase, depending on the destination and artwork.
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The artist will make reasonable efforts to dispatch the artwork within the timeframe communicated to the buyer. Once an artwork has been handed over to the appointed courier or shipping provider, delivery is subject to the carrier's schedules, procedures, and circumstances beyond the artist's reasonable control.
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International deliveries may be subject to customs processing and delays. The buyer is responsible for providing an accurate delivery address and any information required for successful delivery.
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Shipping Insurance & Damage in Transit
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Where shipping insurance is available and included in the shipping arrangement, the artwork will be insured against loss or damage during transit in accordance with the terms and limits of the relevant shipping provider or insurer.
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If an artwork arrives damaged, the buyer should notify the artist as soon as reasonably possible, preferably within 48 hours of delivery, and provide clear photographs of:
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the artwork and the damage;
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the outer packaging;
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the inner packaging and protective materials; and
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any shipping labels or visible signs of mishandling.
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The buyer should retain all original packaging until the matter has been resolved, as it may be required for an insurance or courier claim.
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The artist will assist with the claims process where appropriate. Responsibility for loss or damage during transit will be determined in accordance with the applicable courier and insurance terms and applicable consumer law.
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The artist will not be responsible for damage caused after delivery through improper handling, storage, installation, framing, environmental conditions, or other circumstances outside the artist's control.
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4. Certificate of Authenticity
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Each one-of-one artwork will be accompanied by a Certificate of Authenticity (COA) confirming the identity and edition status of the work.
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The certificate may include information such as:
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the artwork title;
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artist's name;
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year of creation;
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dimensions;
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medium or printing process;
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edition information;
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certificate number; and
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the artist's signature.
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The Certificate of Authenticity forms part of the documentation accompanying the artwork and should be retained by the collector as part of the artwork's provenance.
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5. Ownership & Copyright
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Purchasing an artwork transfers ownership of the physical artwork to the buyer. It does not transfer copyright or other intellectual property rights.
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Copyright and all intellectual property rights in the artwork remain with Tumelo Mamabolo, unless otherwise agreed in writing.
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The purchase of an artwork therefore does not grant the buyer the right to reproduce, copy, scan, photograph for commercial purposes, digitally reproduce, modify, distribute, publish, sell, or create derivative works from the artwork without the artist's written permission.
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The buyer may, however, display and enjoy the artwork for personal, non-commercial purposes.
The artist retains the right to photograph, reproduce, publish, exhibit, and otherwise use images of sold artworks for purposes including portfolio documentation, exhibitions, publications, social media, marketing, archival records, and other promotional or artistic purposes.
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The sale of an artwork does not prevent the artist from displaying an image of the work as part of their artistic portfolio or professional record.
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6. Reproduction & Commercial Rights
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The purchase of a one-of-one artwork does not include reproduction or commercial rights.
The artwork may not be reproduced as prints, merchandise, digital products, publications, advertising material, or other commercial products without the artist's prior written permission.
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Requests for licensing, reproduction, commercial use, or other intellectual-property arrangements may be submitted directly to the artist.
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Where an artwork has been specifically designated as part of a print series or limited edition, the applicable reproduction and edition terms will be stated in the artwork's description.
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7. Returns, Refunds & Consumer Rights
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Original one-of-one artworks are unique works and cannot ordinarily be exchanged simply because a buyer changes their mind or no longer wishes to keep the artwork.
However, nothing in these terms is intended to exclude, restrict, or waive any rights afforded to consumers under applicable South African law.
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Where an artwork is defective, materially different from its description, incorrectly supplied, or otherwise fails to meet applicable statutory requirements, the buyer may have rights to a repair, replacement, refund, or other remedy as provided by law.
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South African consumer legislation includes protections relating to the quality and condition of goods, including an implied warranty in certain circumstances.
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For online transactions, additional requirements and consumer rights may apply under the Electronic Communications and Transactions Act 25 of 2002 (ECTA), including requirements relating to information provided to consumers and certain cancellation rights.
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Nothing in these Terms & Conditions limits a consumer's statutory rights.
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8. South African Law
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These Terms & Conditions are governed by the laws of the Republic of South Africa.
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The website and its transactions are intended to comply with applicable South African consumer and electronic-commerce legislation, including the Consumer Protection Act 68 of 2008 and the Electronic Communications and Transactions Act 25 of 2002, as applicable.
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Where a provision of these Terms & Conditions conflicts with a mandatory provision of applicable law, the applicable law will take precedence.
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9. Changes to These Terms
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These Terms & Conditions may be updated from time to time to reflect changes to the website, purchasing process, shipping arrangements, or applicable legal requirements.
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The version published on this website at the time of purchase will apply to that transaction, subject to any mandatory rights or obligations imposed by applicable law.
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10. ContactÂ
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For questions regarding an artwork, purchase, shipping, Certificate of Authenticity, copyright, licensing, or these Terms & Conditions, please contact:
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Tumelo Mamabolo: twomelo.hello@gmail.com